1. Return Eligibility

We accept returns/exchanges only if:

  • The product is defective, damaged, or incorrect.
  • The return request is made within 7 days of delivery.
  • The item is unused, with original tags and packaging.

2. Non-Returnable Items

  • Customized or altered products.
  • Used or washed items.

3. Return Process

  • Email info@royalrd.com with your order details and issue.
  • Our team will review the request and provide a return shipping address.
  • Customers are responsible for return shipping costs unless the item is defective.

4. Refund Policy

  • Once the returned product is received and inspected, we will process your refund within 7 business days.
  • Refunds will be issued to the original payment method.

5. Exchange Policy

  • If you wish to exchange an item, you can request a replacement of the same value.

For further assistance, reach out to us at info@royalrd.com.